Christy Latchford, SANTA ROSA, California - (28th August 2004)
Dear Ken,
First of all let me tell you how you have made my day. I am so in
love with these rings and it means so much to me that you will be
able to get the ring to me prior to the wedding!
What is even more touching than that to me is that you are only at
present charging me for the difference and freight. Due to a "thrown
out back" I was out of work for 2 weeks and money is tight. The trust
you are putting forth in not charging me for a whole new ring is both
above and beyond and is a reminder that there are still decent and
amazing people out there. I have told everyone in the office I work
in about your professionalism and my family as well.
I will package up the 8.5 women's with original box/pamphlets etc.
and when the other ring arrives on the 4th I will have our shipping
guys overnight it back to you so you can have it back in the same
week.
It's funny, sometimes you don't think that something like a ring
purchase will refresh your view of mankind. I think I have lived in
California too long. Where I am from in Canada originally I have run
into the same generosity.
I will stop rambling....but thank you again! I look forward to
ordering more pieces in the future from you.
Regards,
Christy Latchford
Debra Vanderbeck, Cascade Wisconsin USA - (28th April 2005)
Good day Ken,
Today I recieved my beautiful ring and I think you so very much for the great product and fast efficient service. I buy a lot on line and have purchased custom jewelery from Ireland in the past and this was the best experience I have had! Thankyou kindly for everything.
Debra Vanderbeck
ps ....
we had ordered shield rings like this for our marriage almost 2 years ago now, I had injured my finger and my ring no longer fit. I didnt wish to break the symbolizm of the design to have it resized..........I was feeling very sad and naked without it and now I can again wear the ring I love thanks to you!
Kei Anastasia, Japan - (27th November 2005)
Hello Ken!
I received my jewelries only today! I have been tracking them ever since they left Ireland. It took them only two days to come to Japan (only that the stupid Japanese custom stopped them for two days in Osaka, a two hours drive to my address!. I was watching it without being able to do nothing and I was about to call Fedex Japan to do something about it!)
You can't imagine how I was thrilled when I opened one of the little present boxes. The first ring that I saw was the birthstone claddagh with an aquamarine gem stone. I was stunned. It was such a pretty ring that I have ever seen! I was amazed with all of them. I had a little bit tough day at work yesterday (even though it was Saturday...) so it was such a comfort to have them with me finally today.
My sole connection to Ireland is my dear cousin. He is half Irish and half Japanese. (He speaks no Celtic, neither Japanese though, for he is an American, having lived in the US for his entire life). Although I do not have a direct Irish heritage, I respect yours enormously and admire it.
I have decided now what to choose as a Christmas present for my sisters. (We are three girls actually) I will place a new order tomorrow immediately.
I just wanted to write to you "a thank you letter" as soon as possible, though I know that it is Sunday and you won't see it for a while.
I will take part in the toll-free testimonial service and there I will tell how I thought about your service, the quality of the goods and so on.
For now I have only one word to express everything: Perfect!
Thank you again,
Yours Sincerely,
Kei Anastasia Shiraki from Japan
Kei Anastasia Shiraki, Japan - (27th November 2005)
Hello Ken!
I received my jewelries only today! I have been tracking them ever since they left Ireland. It took them only two days to come to Japan (only that the stupid Japanese custom stopped them for two days in Osaka, a two hours drive to my address!. I was watching it without being able to do nothing and I was about to call Fedex Japan to do something about it!)
You can't imagine how I was thrilled when I opened one of the little present boxes. The first ring that I saw was the birthstone claddagh with an aquamarine gem stone. I was stunned. It was such a pretty ring that I have ever seen! I was amazed with all of them. I had a little bit tough day at work yesterday (even though it was Saturday...) so it was such a comfort to have them with me finally today.
My sole connection to Ireland is my dear cousin. He is half Irish and half Japanese. (He speaks no Celtic, neither Japanese though, for he is an American, having lived in the US for his entire life). Although I do not have a direct Irish heritage, I respect yours enormously and admire it.
I have decided now what to choose as a Christmas present for my sisters. (We are three girls actually) I will place a new order tomorrow immediately.
I just wanted to write to you "a thank you letter" as soon as possible, though I know that it is Sunday and you won't see it for a while.
I will take part in the toll-free testimonial service and there I will tell how I thought about your service, the quality of the goods and so on.
For now I have only one word to express everything: Perfect!
Thank you again,
Yours Sincerely,
Kei Anastasia Shiraki from Japan
Risa Aratyr, American - (27th May 2005)
For months I've tried to make myself ring you up to do an audio testimonial. Guess I'm just too shy for the phone, but I didn't want another day to go by without telling you what a wonderful experience my husband and I had purchasing our rings from Des Byrne Jewellers/ allcladdagh.com. The on-line selection was wonderful; we saw exactly what we wanted right away. The service was brilliant--not just prompt and polite, but truly friendly, direct, and personal (thanks, Ken). Roy mis-measured and had to wait for his ring to be sized before he could wear it, but mine went on my finger the moment it arrived and hasn't yet come off. Contrary to so many on-line purchases, the actual item was even nicer than it appeared in the advertisement. The ring has a wonderful weight to it, and a gorgeous silver sheen. It fits perfectly. It looks stunning. More than once we've had random people--total strangers--stop to tell us how beautiful our rings are! These claddaghs were our silver anniversary presents to each other, and "sterling" gifts they've turned out to be! The only downside to the whole affair is that it all went so smoothly and so well, the great pleasure we had doing business with you was over all too soon! Thanks again and all the best. Slán, --risa aratyr
Pati Harman-Foy, Chicago USA - (27TH jUNE 2008)
Ken,
I am writing to let you know I have referred a friend to Des Byrne Jewellers. Her name is Kim N**** and she is a teacher in the school where I work as a school psychologist. Kim and her husband, Rob, are currently touring Ireland for 10 days. When I learned of their trip, I told Kim you had the most beautiful jewellery in Ireland and that she absolutely had to visit your shop. Kim and Rob are due to arrive in Dublin sometime around June 27 to June 29. Kim told me that Rob had heard there was an excellent jeweller in Dublin, but that he didn\'t know the name of the shop. I told her it absolutely had to be you!!! Kim has seen my 14K gold aquamarine Claddagh ring (I wear it all the time with pride) so she knows the quality of your work. I gave her the name of your website so that she could obtain your Dublin address. I also promised her that I would advise you of her visit. Please look for Kim and Rob within the next few days. Enjoy the remainder of your summer!
With Warm Regards,
Pati
P.S. Please forgive my delay in thanking you for the beautiful replacement aquamarine in my Claddagh ring. It is indeed the most beautiful stone I have ever seen and I have received many, many compliments. My husband took it to a jeweller to have a guard put on it (my finger changes sizes) and the jeweller remarked on the quality and beauty of the stone. Again, thank you for your personal attention on my behalf.
Nick Francis, Cary NC USA - (27th June 2007)
Ken, you are just the best! My wife is in Customer Service and I am a Business Consultant....as consumers we always lean toward those who provide the most outstanding service! I just received the ring well ahead of time for my daughters birthday.....It is perfect! She will be so thrilled..
I have 25 yrs. in IT ....worked for IBM and Cisco and used to pitch the concept of doing commerce on the Internet years before it was a reality....
Your personal touch has now taken it to the level it should be....! Thanks, again...and God Bless...nick
Nick Francis, Cary NC USA - (27th June 2007)
Ken, you are just the best! My wife is in Customer Service and I am a Business Consultant....as consumers we always lean toward those who provide the most outstanding service! I just received the ring well ahead of time for my daughters birthday.....It is perfect! She will be so thrilled..
I have 25 yrs. in IT ....worked for IBM and Cisco and used to pitch the concept of doing commerce on the Internet years before it was a reality....
Your personal touch has now taken it to the level it should be....! Thanks, again...and God Bless...nick
Nick Francis, Cary NC USA - (27th June 2007)
Ken, you are just the best! My wife is in Customer Service and I am a Business Consultant....as consumers we always lean toward those who provide the most outstanding service! I just received the ring well ahead of time for my daughters birthday.....It is perfect! She will be so thrilled..
Tom, OHIO USA - (27th July 2006)
Hi Ken- I recieved my claddagh ring last night. I really like it!! and i know that my girlfriend will love it!! I know she will remember this gift forever! to be honest, before recieving it i was a bit skeptical about its quality because you are priced so much lower than your competitors. Thank you so much for supplying quality jewelry at an affordable price. I will remeber you for future jewelry needs if all continues to go as well as i suspect with my girlfriend. Thanks again! Tom
Brian Sullivan, US of Irish descent - (27th December 2005)
I ordered a History of Ireland ring as a replacement for a lost wedding band. It is just perfect,...a great fit and a great look. I am thrilled as is my wife. I did not know these bands existed until we visited Kerry this past summer and saw them in Killarney. We loved our trip by the way; great country, wonderful people and lots of relatives I had not seen before. Thanks again.
Shannon Burke,, Saugus MA USA - (27th December 2005)
Ken, I just wanted to let you know that my husband loved his wedding band! He was thrilled when he opened it on Christmas morning, and I was equally thrilled to see the look on his face. He went to work yesterday and found his original wedding ring that he had lost during a snow storm in the parking lot when the snow finally melted! He is now wearing his original one on a chain around his neck! Thanks so much for the beautiful ring, and its speedy delievery, I will be sure to leave a voice recording of how happy we are with our ring! Thanks again, and I look forward to doing business with you again, Very sincerely yours, Shannon Burke
Giovanna Visconti, New York - (27th April 2005)
You are the best! Your service is outstanding and your product wonderful.
I LOVE the ring. It's just perfect.
As has been said in the past: "I'll be back!"
Giovanna Visconti
The Dreyfus Corporation
Dara Shonkwiler, Pittsburgh PA - (26th March 2005)
Dara Shonkwiler query: Hello, I just recieved my Claddagh ring in the mail, March 25th, 2005. It's absolutely beautiful. I bought the Sterling Silver Claddagh CZ Heart. I am more than satisfied, and extremely happy about this ring. I have referred my friends to you. Thank you, Dara Shonkwiler Pete & Denise Grogan, Madison, AL - (26th June 2007)
Hi Ken, Thank you so much for handling my order. I will let my daughter know of the estimated arrival date. Preserving our Irish heritage is very important to our family and we are grateful for the service you provide to those of us who live in America. Many thanks for shipping FedEx, if I can assist your company in any please let me know. We are 100% satisfied to date and I am sure we will be with the ring as well. Thank you again for your attention to detail. Pete & Denise Grogan
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September
28th, 2007
